SESSION 1.1 DIGITAL TRANSFORMATION |
Session Chair: Prof. Abbas Tarhini, Past President of the MENA Chapter of the Association for Information Systems - MENA-AIS
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SESSION 1.2 IT, Culture & Performance |
Session Chair: Prof. Maureen Tanner , President of the Southern African Chapter of the Association for Information Systems - AISSAC
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Paper 15. Amira Tawadros. A Computational Approach to Cultural Value Systems and Toleration
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Paper 80. Jonas Kevin Samuel Moukolo, Jean Robert Kala Kamdjoug and Samuel Fosso Wamba. Contribution of Analytics on Firm Performance: The moderating effect of the Organizational Culture
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Paper 49. Karma Sherif and Mazen El-Masri. Reshaping Employee Perceptions of Electronic Performance Monitoring: A Subculture-Based Multi-Level Analysis
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SESSION 1.3 IT & Sustainability |
Session Chair: Prof. John Otieno, President of the Association for Information Systems Eastern Africa Chapter - AISEA
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Paper 22. Natalia Bracarense, Ransome Epie Bawack, Samuel Fosso-Wamba and Kevin Daniel André Carillo. Artificial Intelligence and Sustainability: A Bibliometric Analysis and Future Research Directions
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Paper 33. Ahmed Idries and John Krogstie. Smart Contracts in Digital Platforms for providing new distributed renewable energy services
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Paper 81. Mauro Romanelli. Driving cities as sustainable urban communties
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SPEAKERS | OPENING SESSION THURSDAY NOVEMBER 5TH, 2020 (11:00AM-12:30PM) Session chair: Prof Samuel Fosso Wamba |
Inaugural speech |
Prof Samuel Fosso Wamba, President of ICTO association, Conference co-chair
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Welcome speeches
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Prof Nicholas Paparoidamis, Dean of Research EMLV, Conference co-chair
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Welcome Speeches
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Prof Stéphanie Lavigne, Director of TBS Business School
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Welcome Speeches
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Prof Marie Boitier, Dean of TBS Business School
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Keynote speaker
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Prof Katina
Michael, Director, Society Policy Engineering Collective, Arizona State University "Smart
Technologies in the Public Interest" |
General Assembly ICTO asso.
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ICTO2020 General Assembly and Election GA (election)
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Thursday November 5th, 2020
2:00 PM - 4:00 PM (GMT+1; UTC+1)
SESSION 2.1 IT, SC, & Operations |
Session Chair: Prof. Samuel Fosso-Wamba, President of the ICTO Association, ICTO2020 conference co-chair
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Paper 39. Samuel Fosso Wamba and Maciel M. Queiroz. Is Quantum Computing the Future of Electronic Commerce and Supply Chain: Unfreezing a Research Stream by a Bibliometric Analysis
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Paper 65. Thabo Sakasa and Tendani Mawela. Opportunities for AIOps in Higher Education Institutions
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Paper 30. Mohammed A. Hajar, Daing Nasir Ibrahim, Mohd Ridzuan Darun and Mohammed A. Al-Sharafi. The Role of Emerging Technologies in Shaping the Value Innovation Aptitude to Generate Competitive Advantage and Sustainability
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Paper 82. Mohammad Merhi. The Effect of Digital Transformation on Corruption: A Global Analysis
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SESSION 2.2 IT & INCLUSION |
Session Chair: Prof. Peter Saba, co-President of the Lebanese Chapter of the Association for Information Systems - LAIS
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Paper 7. Dina Sidani, Eleonora Veglianti and Parisa Maroufkhani. Smart Cities for a Sustainable Social Inclusion Strategy – A Comparative Study between Italy and Malaysia
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Paper 36. Mohamed Amine Issami and Boukary Tandamba. Une Fintech Disruptive pour une finance Inclusive en Afrique : Rôle et Contribution du Mobile Money
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Paper 66. Jessy Nair and Mohith Kumar Jain. Unbanked to banked: Re-intermediation role of banks in e-government services for financial inclusion in Indian context
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Paper 23. Nada Mallah Boustani, May Merhej Sayegh and Zaher Boustani. Strengthening public Institutions and Social Inclusion of Vulnerable Groups in a Developping country - A case study based on the Ministry of Social Affairs Initiative for Chilhood Program
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SESSION 2.3 IT ADOPTION |
Session Chair: Prof. Hind Kabaili, co-President of the MENA Chapter of the Association for Information Systems - MENA-AIS
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Paper 74. Atoofah Gierdien and Osden Jokonya. Factors Affecting the Adoption of Financial Technology at Universities
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Paper 14. Ida Tognisse and Jules Degila. Factors to the Adoption of GSM Telephony in Rural Areas in west Africa
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Paper 77. Hassan Dennaoui and Angelika Kokkinaki. GE-GOVERNMENT: A GEOGRAPHIC INFORMATION BASED E-GOVERNMENT CITIZENS’ ADOPTION FRAMEWORK
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Paper 75. Ra-ees Ismail and Osden Jokonya. Factors Affecting the Adoption of Emergent Technologies to Address Last-mile Delivery in the Retail Sector
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SESSION 3.1 Prediction and service recommendation using ML |
Session Chair: Prof. Denis Dennehy, co-chair of the 20th IFIP Conference e-Business, e-Services, and e-Society, NUI Galway, Ireland.
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Paper 40. John Oredo and Denis Dennehy. Predicting Freemium Users’ Intention to Migrate to Premium Personal Cloud Services: A Machine Learning Approach
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Paper 10. Pasquale De Rosa, Michel Deriaz, Marco De Marco and Luigi Laura. Service Recommendations with Deep Learning: a Study on Neural Collaborative Engines
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Paper 46. Constantine Xipolitopoulos, Maria Nefeli Nikiforos, Maria Malakopoulou and Adamantia Pateli. Success Factors for Crowd-funding Campaigns with Machine Learning Techniques
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SESSION 3.2 IT & INCLUSION |
Session Chair: Prof. Stanislaw Wrycza, President of the Polish Chapter of the Association for Information Systems - PLAIS
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Paper 62. Jihane Aayale and Meriem Seffar. A Step Towards an Inclusive Digital Transformation of the Public Administration in a Developing Country: Evidence From Morocco.
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Paper 97. Enrico Cori, Daria Sarti and Teresina Torre. Enhancing inclusiveness through remote working: what happened during Covid-19 experience in Italy?
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Paper 18. Bissane Harb and Dina Sidani. Smart Technologies Challenges and Issues in Social Inclusion - Case of Disabled Youth in a Developing Country
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SESSION 3.3 e-Services on the cloud |
Session Chair: Prof. Marina Johnson, Secretary of the SIG CAM
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Paper 120. Ibtissame Abaidi, Imed Ben Nasr, Antoine Harfouche, Imagery processing contributions to valuing the customer experience journey of complex products: case of Iot for smart house |
Paper 26. Charbel Chedrawi, Antoine Harfouche, Bachir Zoghbi and Nahil Kazoun. A Value Dominant Logic (VDL) Approach to the Cloud Computing Era: Evidence from IT service Providers in Lebanon
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Paper 51. Malayka Ghosh, Kevin Carillo, Ransome Bawack and Samuel Fosso-Wamba. Artificial Intelligence and the Travel and Tourism Industry: A Bibliometric Overview
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SESSION 4.1 IT & Performance |
Session Chair: Prof. Selwa Elfirdoussi, co-President of the MENA Chapter of the Association for Information Systems - MENA-AIS
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Paper 34. Mohamed Amine Marhraoui and Abdellah El Manouar. Digital Business Strategy and firm’s performance: the intermediary role of organizational agility
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Paper 48. Samrat Gupta and Amit Anand Tiwari. Network based Modelling and Analysis of Film Performance in the Indian Film Industry
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Paper 37. Pedro Pimenta, Célio Carvalho and Joaquim P Silva. Pedro Pimenta, Célio Carvalho and Joaquim P Silva. Business Performance Management Platform for SMEs
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Paper 79. Mohamed Akoum. Internal Control Effectiveness Measurement Framework– An Integrated Model
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SESSION 4.2 AI, CSR & Sustainability |
Session Chair: Prof. Mazen El-Masri, President of the Qatar Chapter of the Association for Information Systems - QRAIS
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Paper 13. Diego Padovan. Contact Tracing Tools and Social Media Platforms - Analysis of Crossing Big Data Sources
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Paper 25. Lina Ghaly. Artificial Intelligence contributions in raising awareness through Social Media and in detecting Fake News about Covid-19 virus
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Paper 92. Richa Sharma and Jaspreet Kaur. Corporate Social Responsibility and Customer Satisfaction: Role of Artificial Intelligence
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Paper 68. Yasmine Diab and Imed Ben Nasr. Digital Transformation and its Contribution to the Corporate Social Responsibility as a Sustainable Development Strategy within Organizations: A literature Review
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SESSION 4.3 IT & service quality |
Session Chair: Prof. Nizar Raissi, Member of the MENA Chapter of the Association for Information Systems - MENA-AIS
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Paper 50. Saradhi Motamarri, Shahriar Akater and Venakata Yanamandram. Big Data Analytics in Frontline Service Delivery
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Paper 102. Selwa Elfirdoussi, Mohamed Lachgar, Hind Kabaili, Larbi Elfirdoussi, Abdelali Rochdi and Driss Goujdami. Impact de l’enseignement à distance lors de la pandémie COVID-19 : Cas des Universités Marocaines
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Paper 110. Ekaterina Glebova and Michel Desbordes. Technology Enhanced Sports Spectators Customer Experiences: Measuring and Identifying Impact of Mobile Apps on Muay Thai Sports Spectators Customer Experiences in Thailand
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Paper 16. Mousa Albashrawi and Nila Windasari. Does Gender Matter in Mobile Banking Loyalty?
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SESSION 5.1 AI & Decision |
Session Chair: Prof. Sicilia Urbán Miguel Ángel, President of the Spanish Chapter of the Association for Information Systems -
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Paper 53. Heeyeon Lee, Samuel Fosso Wamba, Ransome Bawack and Kevin Carillo. Artificial Intelligence and Data-driven decision making: A Bibliometric Overview
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Paper 28. Gloria Haddad and Charbel Chedrawi Gloria Haddad and Charbel Chedrawii. The Impact of Technology Adoption during the COVID-19 Pandemic on Inclusion and diversity: Evidence from Lebanon
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Paper 47. Majid Saab Salamah and Saif Khalaf Attallah. Using a Data Analytics System for Enhancing Decision Making in power plants
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Paper 98. Inas Zein Eddine and Imed Ben Nasr. Big Data Analytics: Towards Smarter Marketing Decisions in Value Creation
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SESSION 5.2 IT security |
Session Chair: Prof Ananth Chiravuri,
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Paper 94. Nurudeen Ajayi and Patrick Ndayizigamiye. Providing Information Assurance among Trading Partners
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Paper 106. James Pérez-Morón. Ten years of Cyberattacks on Chinese supply chains in an era of cyber warfare, a bibliometric analysis.
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Paper 71. Gideon Mekonnen Jonathan, Bemenet Kasahun Gebremeskel and Sileshi Demesie Yalew. Information Security Management and Digital Transformation in the Public Sector
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Paper 103. Ghada Awada. Artificial Intelligence in Army Defense: Violation or Adherence to International Law
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SESSION 5.3 E-health |
Session Chair: Prof. Marco De Marco, Founding member and past president of the Italian Chapter of the Association for Information Systems - itAIS
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Paper 12. Kalinka Kaloyanova. Modelling Data Consistency in Electronic Healthcare Based on Standard
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Paper 59. Charbel Chedrawi and Nahil Kazoun. Big Data and Security in the Health Sector From Co-creation to Co-destruction of Value: Evidence From the Lebanese Public Healthcare Sector
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Paper 108. Shweta Nanda and Saket Nanda. Adoption of Blockchain in Health Market: A Qualitative System Dynamics Model
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Paper 6. Stanka Uzunova, Kristina Kilova and Nonka Mateva. Application of Telemedicine in COVID-19 Conditions– Overview
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SESSION 6.1 Project Mngt and strategy |
Session Chair: Prof. Jean-François Lemoine, Director of the Doctoral School in Management at Paris 1 Panthéon-Sorbonne University
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Paper 54. Abdulaziz Alghazi, Jun Shen, Samuel Fosso Wamba, Tingru Cui and Mengxiang Li. Strategic business-IT Alignment myths resolved or not yet? An exploratory study in public sector organizations in Saudi Arabia
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Paper 21. Nilton Takagi and João Varajão. Success Management in Information Systems Projects – work-in-progress
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Paper 111. Raghu Yadaganti and Jessy Nair. Conceptual model of Adoption of E-Government services in India
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SESSION 6.2 SOCIAL media strategies |
Session Chair: Prof. Pauline De Pechpeyrou, Head of the Marketing Department of the French Management Research Institute
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Paper 85. Elie Nasr and Marcel Affi. Identivision: A Facial Identification Venture Using ML Across Live Targeted Data from Social Media Websites
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Paper 91. Puzant Balozian. Antecedents of Switching to Alternate Social Media: A Unified Model
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Paper 112. Francisco Paletta, Information Technology Management: A Model for Information and Digital Content Management
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SESSION 6.3 IT and emergency |
Session Chair: Prof. Kalinka Kaloyanova, President of the Bulgarian Chapter of the Association for Information Systems - BulAIS
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Paper 11. Eleonora Veglianti, Yaya Li, Elisabetta Magnaghi and Marco De Marco. Social media in emergency situations: the case of COVID-19 in Wuhan
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Paper 32. Hooria Hajiyan, Ahmad Alibabaei, Peyman Badakhshan and Michael Reiner Kamm. A DEMATEL-Fuzzy ANP Hybrid Method for Supplier Selection Based on IT Security Factors
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Paper 104. Akio Yoshida. Factors which Prevent Betterment of COVID-19 Policies: Distance in the World with ICT and Dignities of Organizations
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SESSION 7.1 IT & Human Resources |
Session Chair: Prof. Teresina Torre, Vice presidente ASSIOA
Coordinatore del Corso di Laurea Magistrale in Management
DIEC - Dipartimento di Economia
Scuola di Scienze Sociali - Università degli Studi di Genova
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Paper 69. Nizar Raissi. Does ISO 26000 and ISO 14001 Standards Influence Workers Psychology? A Cognitive Analytics Management as a strategic factor
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Paper 78. Alena Fedorova and Ilona Polents. Digital Generation of Employees: New Challenges for Human Resource Management
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Paper 42. Polyxeni Vassilakopoulou and Ilias Pappas. Streamlining Chatbot – Chat Agent Interaction: An Exploratory Study
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SESSION 7.2 IT & HUMAN ROLE |
Session Chair: Prof. Cinzia Dal Zotto, Professor of human resources management at the Faculty of Economics and Business at the University of Neuchâtel.
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Paper 56. Inna Alexandrovna Gazieva, Alexey Viktorovich Baranov, Olga Vladimirovna Kotlyarova and Alexey Vasilievich Tagaev. Complex of Competencies as a Social Effect of Implementing Virtual Simulators in the Educational Process
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Paper 101. Marroi Laaraj, Walid A. Nakara and Samuel Fosso Wamba. Le rôle des cabinets de conseil dans le déploiement des blockchains : une étude exploratoire
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Paper 76. Rania Fakhoury and Bilal Chebaro. Mukhtar: A Human Intermediary Solution for E-government in Lebanon, Jordan, and Iraq?
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SESSION 7.3 SOCIAL BUSINESS & SHARING ECONOMY |
Session Chair: Prof. Elisabetta Magnaghi, President Elect. of the ICTO Association, member the ICTO2020 conference committee
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Paper 61. May Sayegh and Nada Mallah. The impact of Social Commercial Platform on Entrepreneurship in a developing country
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Paper 35. Tetsuo Noda, Hao Wang and Li Zhang. Consideration for Estimating Economic Effect by Sharing Economy
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Paper 70. Nada Soudi and Al Azzouzi Noureddine. How PPPs Can Improve the Attractiveness
of Territories in Morocco: Case of Sanitarian Services
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SPEAKER | CONFERENCE CONCLUSION |
ICTO2020 Conference co-chair
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Prof Nicholas Paparoidamis, Dean of Research EMLV, Conference co-chair :
Conclusion of ICTO2020 |
President ICTO alliance
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Prof Samuel Fosso Wamba, President of ICTO association, Conference co-chair What has been done, what is still to be done |
Conference Organizer
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Prof. Antoine Harfouche, ICTO2021 committee chair
Welcome to ICTO2021 |